The Scariest Uber Ride Ever

Forty five minutes in the back of a car with a man who had no doubts at all taught me the most useful thing I know about why some prospects never buy.
John Nemo in conversation with three other people around a table at a business mastermind event

As soon as the car pulled out of the airport, I knew I was in trouble. Locked in the back seat for the next forty five minutes, I had no way out.

What that man taught me is still the most useful thing I know about why some prospects never buy, no matter how good you are.

Forty five minutes, no exit

John Nemo in conversation with three other people around a table at a business mastermind event

He opened by explaining that he had spent decades in the military as a trained killer. Fine. Long drive, everybody has a story.

Then he told me he had spent years in Afghanistan and Iraq guarding a classified team of American archaeologists who were searching for the remains of an ancient alien ship that could be used as a weapon of mass destruction.

From there we covered the single family that quietly controls seventy five percent of the world’s governments and wealth, the fact that Americans have been deliberately brainwashed since birth starting with the nursery rhymes we are taught, and the imminent pole shift that was going to reorganise the surface of the planet, possibly that week.

I said very little. I did a lot of nodding. I looked at the door handle more than once.

The thing worth noticing was not the content

It was the certainty.

This man had no doubt. Not a flicker. Every one of those claims sat in his head as settled fact, the way you and I hold the idea that water is wet.

And here is what I realised somewhere around minute thirty. Nothing I could have said would have moved him an inch. Not evidence, not logic, not a very patient explanation. I could have spent the entire drive arguing and arrived exactly where I started, except sweatier.

He was not stupid. He was certain. Those are completely different things, and the second one is much harder to work with.

Seth Godin has been making a version of this argument for twenty years in All Marketers Are Liars. His point, roughly, is that people do not adopt a worldview because your story is good. They notice your story, and believe it, because it already fits a worldview they walked in with. Marketing that tries to install a new worldview loses. Marketing that finds people who already hold one wins.

You do not have a lead quality problem. You have a worldview problem.

I hear a version of this every week. The leads are no good. They do not get it. They keep saying they want to think about it.

Almost every time, the leads are perfectly good people. They just do not share the belief your offer depends on.

The audience I can actually help holds a specific worldview, and it goes something like this: I know I need to bring my business development online, I have not worked out how, and I am willing to invest in a system that does it properly.

Somebody who believes that will hear the first sentence of my pitch and lean in. Somebody who believes that real business only ever comes from referrals and a golf course will hear the same sentence and start looking for the exit, which is exactly what I was doing in the back of that car.

Neither of them is wrong about the world. They are just in different worlds. And it is not my job, or yours, to relocate anybody.

Now, if I had been selling a course on conspiracy theories, my driver would have had his wallet out before we hit the freeway. Same man, same certainty, completely different outcome. The only variable was fit.

Why this matters more on LinkedIn than anywhere else

Because LinkedIn lets you choose. That is the whole point of it.

You are not buying an advert that sprays your message at a demographic and hopes. You are picking individual human beings, by title, by industry, by company size, by what they have posted about, and starting a conversation with each one.

Which means the worldview filter is not something you apply after the leads arrive. It is something you build into who you contact and what you say first.

Two practical moves.

Write your profile in the worldview, not around it. The people who already believe what your work depends on should read your headline and think, finally, someone who gets it. The people who do not should read it and quietly move on. Both outcomes are wins. A profile that offends nobody attracts nobody.

Ask the belief question early, in one sentence. Not a survey. Not an interrogation. One easy question near the top of the conversation that tells you whether the belief is there. We built an entire system around doing this before anybody gets time on the calendar, after one free coffee meeting cost me half a day and taught me the lesson properly.

The part that feels wrong at first

Letting people go feels like losing. Every instinct a decent salesperson has says to keep working the objection.

But you cannot argue somebody into a worldview, and every hour you spend trying is an hour not spent with the people who already have one. The maths on that is brutal and completely one directional.

The best filter in your business is not a better closing line. It is being clear enough, early enough, that the wrong people select themselves out while you are still on message one. That is really what we mean by the trap that quietly kills LinkedIn pipelines: chasing everyone who replies rather than the ones who agree.

Finding my next ride

Somehow I arrived at my destination, a business mastermind at a resort in the Pacific Northwest, in one piece.

“Hey, do you need a ride back after your event?” he asked, as I opened the back door and stepped onto the pavement.

What I thought was: I will walk to the airport before I get in this car again.

What I said was something about already having transport arranged. Then I thanked him, genuinely, and moved towards the hotel lobby at a speed I would describe as brisk.

He was, to be fair, an excellent driver.

What to do with this

Take the last five prospects who went quiet on you and ask one question about each of them. Not “did I follow up enough,” but: did this person already believe the thing my offer rests on?

If the honest answer for most of them is no, your outreach list is the problem, not your pitch, and that is much better news than the alternative.

Then go and rewrite the first line of your outreach so it states your worldview plainly enough that the wrong people can opt out of it. The five strategies we use all assume you have done exactly that first.

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